We aim to be flexible as possible in our payment terms and cancellations, making the process easy and flexible as it should be. However, complete flexibility is never possible, and we trust this can be understood.

We offer the following four payment options: 

a. 20% to confirm and 80% four weeks before arrival
b. 50% to confirm and 50% two weeks before arrival
c. 75% to confirm and 25% on arrival in Nepal
d. 100% advance payment

We are working with local banks here in Nepal to find a way to accept online credit card payments, which as of today is not possible. However, at the office in Kathmandu, all major credit cards are accepted, though the bank gets richer by 3.75% everytime you pay us with this mechanism. UPDATE: we now use Flywire, which allows you to pay in your own currency from anywhere in the world, on a direct conversion. 

Cancellations are also simple and done on a case by case basis, really! To keep it simple, generally we will be happy to refund payments, when the case is genuine and reasonable, retaining only the amount that has already been spent, or clear cancellations charges that were there on accomodation bookings, plus 25% for our efforts.

Remember though, repatriation of funds from Nepal is incredibly complicated, but its getting easier by the year.